How we handle your data.
Regnum Capital Advisors Private Limited is committed to protecting the privacy and confidentiality of investor and issuer data we process as a SEBI-registered RTA / STA.
1. Introduction
This Privacy Policy describes how Regnum Capital Advisors Private Limited (“Regnum”, “we”, “us” or “our”) collects, uses, retains, and protects personal information when you interact with us as an investor, issuer, or visitor to this website.
By using this website or our services, you agree to the practices described here. If you do not agree, please do not use the website or our services.
2. Information we collect
We collect information necessary to deliver registry and share-transfer services in compliance with SEBI regulations and the Companies Act. This may include:
- Identification information: full name, PAN, Aadhaar (where required), date of birth
- Contact information: postal address, email, phone number
- Financial information: bank account / mandate, dividend warrant history
- Holding information: folio number, DP ID / Client ID, holdings, transaction history
- Documentary information: signatures, ID proofs, address proofs, death / legal succession documents (for transmission)
- Communication records: emails, letters, call records related to your queries or grievances
- Technical information: IP address, browser type, device, pages visited (via cookies / analytics)
3. How we use information
- To process registry transactions (transfer, transmission, nomination, demat, etc.)
- To process corporate actions (dividends, bonuses, splits, buybacks)
- To communicate with you about your folio, requests, and grievances
- To comply with SEBI, Companies Act, RBI, and depository requirements
- To respond to regulatory or judicial requests
- To improve our service delivery and detect fraud
4. Data sharing
We do not sell or rent personal information. We may share data only with:
- The issuer company whose registry we maintain
- Depositories (NSDL, CDSL) and Depository Participants, where applicable
- Banks for dividend / refund payments
- SEBI, exchanges, and other regulators, when required by law
- Auditors and legal advisors under confidentiality
- Service providers (printing, courier, IT) under contractual confidentiality
5. Data retention
We retain personal information for as long as required to:
- Fulfil the purpose for which it was collected
- Meet statutory retention requirements under SEBI, Companies Act, and Income Tax Act
- Resolve disputes and enforce our agreements
6. Cookies & analytics
This website uses cookies and similar technologies to provide essential functionality, remember preferences, and understand how visitors use the site. You can disable cookies in your browser settings, but some site features may not work correctly.
7. Data security
We implement reasonable physical, electronic, and procedural safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your rights
- Access — you may request a copy of the personal information we hold about you
- Correction — you may request correction of inaccurate information
- Update — you may submit address / bank / KYC updates via the standard request forms
- Grievance — you may file a grievance through our grievance-redressal process
9. Contact
For privacy-related queries or data-subject requests, contact:
Regnum Capital Advisors Private Limited
5th Floor, Unit 502, Taxshila Apartment, Navsari Bazar Road, Majura Gate,
Surat – 395002, Gujarat, India
Email: info@regnum.co.in
Phone: (0261) 4890508
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects when the most recent changes took effect. Continued use of the website after changes constitutes acceptance.
Have a privacy concern?
Email our team and we’ll respond within one business day.